Founded in April 2016 and rapidly growing into one of the Top 100 online furniture retailers in the U.S., Luna Furniture holds a 4.4★ Google rating as of October 2025 and has completed 50,000+ successful home deliveries. With 3 physical stores in Texas, 1 premium (luxury) showroom in Virginia, and warehouses in TX, CA & MD, you can shop with confidence—online or in person.
3 stores in TX, 1 premium showroom in VA; warehouses in TX, CA & MD.
Experienced last-mile partners and in-house coordination.
4.4★ average on Google (Oct 2025).
Major cards, Shop Pay, Apple/Google Pay.
Customer Support 7 days a week.
Fast Facts
- Founded: April 2016
- Locations: 3 stores in TX, premium showroom in Chantilly, VA; warehouses in TX, CA & MD
- Milestone: Reached the Top 100 online retailers in our category (May 2025)
- Rating: Google average 4.4★ (October 2025)
- Deliveries: 50,000+ completed
- Contact: customerservice@lunafurn.com • (832) 900-3800 • Contact Us
Why Are Your Prices So Low?
We combine high-volume purchasing, direct supplier partnerships, an online-first operating model, and route-optimized fulfillment from TX, CA & MD warehouses. The efficiency savings are passed on to you through transparent promotions and deals.
Delivery Options (Where Each Service Is Available)
- Outdoor Drop-Off (Nationwide): Delivered to the exterior entrance (ground floor). Appointment required. No assembly or packaging removal.
- Indoor Drop-Off (TX, CA, MD, VA, DC): Brought just inside your front door. Appointment required. No assembly or packaging removal.
- Room-of-Choice (TX, CA, MD, VA, DC): Carried to any room you choose. Appointment required. No assembly or packaging removal.
- White-Glove (TX, CA, MD, VA, DC): Room-of-choice + professional unpacking, full assembly, placement, and packaging removal.
See full details and terms: Delivery Policy • Delivery Options.
Same-Day Delivery (Houston Area)
For items marked with the “SAME-DAY DELIVERY” badge and ordered by 12pm (Mon–Fri), we offer same-day delivery in the Houston area. Browse eligible items: Same-Day Delivery Collection.
FAQ
Are you legit? Will I get what I pay for?
Yes. We’re a U.S. retailer with physical stores, a premium showroom, active warehouses, tens of thousands of completed deliveries, and thousands of authentic reviews. See About Us and Customer Reviews.
Which delivery services are available in my area?
Nationwide: Outdoor Drop-Off.
TX, CA, MD, VA, DC: Indoor Drop-Off, Room-of-Choice, White-Glove.
For full terms and coverage areas, see our Delivery Policy and Delivery Options.
What happens if my item arrives damaged?
Please report any damage within 24 hours of delivery via our Damage Claim page and keep the original packaging. We’ll open a claim and resolve it according to our policies—which may include replacement parts, repair, exchange, or replacement as applicable. For full instructions and timelines, see our Delivery Policy and Return Policy.
Do you offer assembly and packaging removal?
Yes—choose White-Glove (available in TX, CA, MD, VA, DC). It includes delivery to your room of choice, professional assembly, placement, and packaging removal. For details, see Delivery Options.
Is same-day delivery available?
Yes—on eligible items marked “SAME-DAY DELIVERY” in the Houston area when ordered by 12pm (Mon–Fri). Browse eligible items: Same-Day Delivery Collection.
Real Experiences
Browse authentic feedback on our Reviews page—delivery quality, product satisfaction, and service highlights from real customers.
Questions? Reach out—we’re happy to help.