We deliver to the 48 contiguous United States only. This does not include Hawaii, Alaska, Puerto Rico, APO, and FPO.
DELIVERY OPTIONS:
1- IN-ROOM DELIVERY: Furniture delivery to the room of your choice
Service Area |
Flat Rate
|
0-50 miles from our location
|
$49
|
Surrounding areas of Houston (from 50 to 100 miles)
|
$99 |
Dallas (DFW), Waco, Bryan, and College Station & their surroundings
|
$99 |
Austin, San Antonio, Killeen, and Temple & their surroundings
|
$99 |
101-200 miles from the store |
$199 |
* In-Room delivery is not available to other locations
** Please note that assembly service is not included in the In-Room Delivery service.
2- WHITE GLOVE DELIVERY: Furniture delivery to the room of your choice & unpacking and assembly of furniture.
Service Area |
Flat Rate |
0-50 miles from our location
|
$149
|
Surrounding areas of Houston (from 50 to 100 miles)
|
$249 |
Dallas (DFW), Waco, Bryan, and College Station & their surroundings
|
$249 |
Austin, San Antonio, Killeen, and Temple & their surroundings
|
$249 |
101-200 miles from the store |
$299 |
* White-Glove delivery is not available to other locations
3- CURBSIDE DELIVERY: Furniture delivery to the curb or end of the driveway outside the requested delivery address. Someone will have to be on hand to meet the driver and sign for the package.
Service Area |
Flat Rate
|
For orders over $999 in Greater Houston Area
|
FREE* |
More than 201 miles from the store |
$199 |
Out-of-State |
$199 |
* Purchase of assembly service technically voids "Free Curbside Delivery" as it is intended for (1) faster delivery (2) assembly service automatically requires in-home delivery.
- We offer same-day delivery in Houston area for the products that display "SAME-DAY". If these products are ordered by 12 pm Monday to Friday, they will be delivered the same day by 10 pm. If they are ordered after 12pm, delivery will be the next business day. Same-Day Delivery is not available Saturdays and Sundays.
- We offer next-day delivery in Houston area for the products that display "NEXT-DAY ". Next-Day Delivery is not available Saturdays and Sundays.
- We ship the products which display "SAME-DAY" and "NEXT-DAY" the next business day and the product which display "3-7 DAYS" within 7 business days to other locations. Delivery date depends on the destination. However, after shipment, it usually takes 1 to 7 business days for Dallas, Fort Worth, Austin, San Antonio, Temple, Killeen, Waco, College Station, and Bryan areas & their surroundings, and 1 to 4 weeks for the other locations including out-of-state addresses.
- Items with the same day delivery badge are ready for delivery. Items that do not have this badge will be back-ordered from the vendor after your order is received. The delivery date may vary depending on the availability of the products from vendor companies, destination, weather conditions, shipping volumes, and force majeure. Please note that changes in inventory or delivery capacity, as well as unforeseen circumstances beyond our control, may delay the delivery of your order.
Damaged Products & Missing Pieces:
Damaged products and missing pieces must be reported within 48 hours of delivery. After 48 hours of delivery, no claims will be allowed. Therefore, please inspect the merchandise for damages or missing parts as soon as you receive your product(s). Please attach photos of the damaged product to the email and keep the original packaging of the damaged merchandise as it is required for replacement.
*** DISCLAIMER
Luna Furniture reserves to right cancel any orders or delay the shipments for reasons including but not limited to manufacturer, carrier, stock, and/or cost related issues on out-of-state orders without prior notice.
For any questions about delivery services, please call us at 346-205-0060